better customer service and timelines

Home Forums Encore Feature Request and Wish List better customer service and timelines

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  • #1912
    Avatar photowgj57
    Participant

    undo present reputation. Love the software. Trying to hang in there, but we’d be out of business if we dealt with clients like Passport did. Hopefully undo that.

    #1914
    Avatar photoMike Halloran
    Participant

    The last paid upgrade was offered by GVOX in 2008, later called Passport Designs, now out of business. That’s the only “reputation” at stake here and that company is dead.

    Although Passport Music bought the IP of Passport Designs last year, they have no customers and won’t till Encore 6 is released (if that happens).

    #1967
    Avatar photoAdmin
    Keymaster

    Update: I am currently working on Encore 6 full time and hope to have it ready by Thanksgiving.

    Thank you for your patience.

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