Desperate for a serial number – Help??

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  • #3855
    Avatar photojimteel
    Participant

      I had a major laptop crash at the end of May 2024 and my hard drive was unrecoverable. I lost all Encore files from 2017 on but, worse than that, I lost the local email directory which contained my stored serial number (I thought I had cloud backup). Registry is gone also – computer not bootable. I am still looking for something on a disk, but my understanding is that the numbers were sent by email in later years and all that archived data is now gone (?).

      I need to create on Encore again and need access to my large library of scores! I would be willing to purchase an older version (I had the latest PC 5.XX) with a valid serial number from someone no longer using the program (if that’s legit). I could wait to purchase a complete Version 6, but I don’t want to wait that long!!

      #3856
      Avatar photoAndre Baeck
      Participant

        Hello Jim,
        The question of legality/legitimacy isn’t easy to answer. We have a usage license with PassportMusic Software (eventually transferred from GVOX), and that company has stopped doing business. It isn’t totally clear if Don has, later, gotten a transfer of the whole company – including the licenses – or only bought the IP rights on the two products. He has said that he hadn’t the server with the customer base files. And he does not sell nor repair Encore 5 licenses.

        So, the legal status of Encore 5 might as well be that it has become public domain, as that all our licenses have gotten obsolete!

        Assuming that the reality is something in between, I think that a usage license can always be given or sold to anybody else (as one can always do with a copyrighted book), but that may depend on the laws applicable in the country of the transferring party, which may supersede the specific license agreements (EULA).

        If you expect a volunteer to rise up, you should indicate if you need a Windows or Mac version. If I remember it well, an Encore 5 license was cross-platforms, but the licensed material – including the serial number – is not. Best also specify your e-mail address.

        • This reply was modified 1 week, 4 days ago by Avatar photoAndre Baeck.
        #3865
        Avatar photojimteel
        Participant

          My platform is Windows, now Windows 11 (I had indicated PC). I can be reached at [email protected]. Thank you for your response and I’m sorry I am just now seeing it.

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