Dave E

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  • in reply to: After 12 years, Encore requesting serial number #3780
    Avatar photoDave E
    Participant

      Hi again,

      Went back and found the serial number I had been sent by e-mail after a similar incident in 2016. This serial number worked fine, and I have Encore 5 back again. Problem solved for now.

      in reply to: After 12 years, Encore requesting serial number #3779
      Avatar photoDave E
      Participant

        Hi, I have just run into a request for serial number after many years of use of Encore 5. Am reviewing the tips already indicated by other users, and will try some of these to see if I can get back in. If these don’t work, not sure what my other options are? Thanks for the posts already made by others.

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