I have that phenomenon only with a demo deliverable. But there have been several 504 versions at that time (Gvox, Passport, Unofficial “skunks” version…).

What you should do, is to look, on your old system, at the registry (regedit) on HK_CURRENT_USER/Software/XXX/Encore/5.0/Registration where XXX can be PASSPORT, PassPortMusic or GVOX
Export that folder and apply the result on your new system.

For further questions, you can write me at andre(dot)baeck(at]gmail(dot)com, eventually in French. This forum is so strangely structured!

Mike,
I just made an inventory of what I have in hands:

– Mainly two official versions: 504/872 (26/08/2014) and 504/875 (25/11/2014) – both with OptiFingering (optionally licensed)
– Two demo versions: 504/809 (11/10/2013) and 504/858 (08/07/2014) – both without OptiFingering – they cannot be activated with the license number

And I obtained recently the installation file for 504/875 (at that time, only new users received it, existing users could download an Update).
I have also one for each demo version.

Wasn’t there something about different updaters for the Windows versions?
Depending on whether you got your software from GVOX or Passport LCC.

Inside of the Encore product folder, the is a program called “autoupdate-windows.exe” – meant for automatic update from a server. I have copies signed GVOX and some signed. PassportMusic.
From 2014, I have two zipped files containing a “EncoreUpdater.exe”. They have about the same size, and both are signed PassportMusic. Both initiate and ask for the installed version to update, but quickly fail when trying to download from a server, which “obviously” does not exist anymore.

If my memory serves, these zipped files could be downloaded from the public Passport web site.

With the same “if”, at GVOX time the site contained an installation file for demo purposes, but it wasn’t different from a full version: the registration key could be inserted to activate as full.
At Passport time, new users received a full installation file (or a link to it) which was also sent to older users asking for it. Jennifer did that till two years ago.

That I know, Jennifer Brazinski was an employee of PassPort Music LLC, perhaps the only one… I guess that when they stopped trading, two years ago, she lost her job. There are a few people with that name on LinkedIn and Facebook…

Yes, send me a mail so that I can answer with a download link.

Hello Jim,
I made a quick test, and could not confirm your statement: A midi file created by Encore5/875 under Windows 11 could be opened/played by Windows Media Player.
Would you
1. send me the midi file which doesn’t play
2. tell me – how you try to open/play the midi file (from WMP, from VLC, by clicking in the Windows Explorer, etc
– when you say that the MIDI file “cannot be opened”, what is the error situation? Error message, loop, no reply?
– if the midi file can be opened in Encore
– if you had the Windows update package KB5120998 installed last August
My mail-id can easily be derived from my name on this forum.

Disclaimer: I’m willing to help users with problems on Encore with Windows on a goodwill basis, without any commitment for success. PassportMusic has stopped all support activities early 2022, and SonicScore will only support Encore V6, when available.

• This reply was modified 1 month ago by andre.baeck(at)gmail.com.