Printing

Forums Encore Printing

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  • #1387
    Avatar photoDan Tanner
    Participant

    I have used this program for 16 years and never had a problem with it printing until yesterday and now it will not print. I cannot get Encore to print…my printer is set up on computer correctly. Is there a place in the software that this needs to be set up? The little circle continues and does not stop.

    • This topic was modified 1 month, 1 week ago by Avatar photoDan Tanner.
    #1399
    Avatar photoMr. K. Lloyd
    Participant

    I too am having problems with printing from ENCORE. Only when I print the copy comes out as a “demo” sheet. One other problem I have is that after altering a schore to new version is NOT saved.
    I have used ENCORE from many years. I purchased Version 5.0 in January 2022 and it has worked well untill three weeks ago when the two problems have started.

    #1414
    Avatar photoMario2
    Participant

    danwtanner

    There are no direct settings for printing in Encore. At least none are known to me. In the printer menu you can only select the printer, the pages to print and the number of pages.
    Is the printer really installed correctly? Can you print from other programs? Then printing from Encore should also work. For example, I print to a network printer with Encore without any problems.

    #1415
    Avatar photoMario2
    Participant

    Mr. Lloyd

    It looks like you are using the demo version of Encore. Only then “DEMO” is printed with the printout and saving the sheet of music is not possible.

    #1446
    Avatar photoMike Halloran
    Participant

    For some reason, Encore is not seeing your license.

    I’ll assume Windows but I’m on a Macc. I’d look at the manual for a solution.

    #1452
    Avatar photoDan Tanner
    Participant

    Mario2,
    I print from other programs on this computer and do not have a problem printing. This just started a couple of weeks ago.

    Mike,
    I’m not sure where the license would be displaying in this forum. I had to set up a new account on this website because I could access the link to the old website. I have a license and use Encore version 4.5.5. Hopefully when Encore 6 gets released, I can use my license to upgrade to Encore 6.

    Thank you all for your response.

    #1455
    Avatar photoMike Halloran
    Participant

    You misunderstand.

    If I remember correctly, Encore 4 doesn’t save or print if the program can’t validate the license file. In Windows, this is often caused by a path error during a Microsoft update. Sometimes, reinstalling the app and re-entering the license will fix this.

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