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i found my license key! in case this helps anyone else in the same boat:
license key is stored in the registry. Computer\HKEY_LOCAL_MACHINE\Software\PASSPORT\Encore\5.0\Registration
if you need to access the registry on a hard drive that you can’t boot from, you can load the hive file and get to it that way. i found instructions here on how to do that:Accessing Another Windows Computer’s Registry from a Disk in Windows 8.1
i only needed to load the SOFTWARE hive. i had to search for “encore” a few times for it to find the right folder, but once there, it was under PASSPORT\Encore\5.0\Registration. the key is SN and the value in the data field is your serial number.i’m in the same boat. my computer died, and i couldn’t get access to it from a new laptop connected to the old hard drive. i have emails regarding the purchase, including the receipt, but no license key. i went so far as to buy a used laptop of the same model on ebay hoping to be able to get to it that way, and while i can start encore from the old hard drive if it’s connected to the ebay laptop as a 2nd drive, there is no license key. i used it for years. i don’t know where the license key could possibly be, or even if i ever needed one. if i ever had one, it is gone. if anyone can help me by providing a license key, i would be forever grateful. old laptop was windows 10, and new one is windows 11 (which is why i needed another old laptop off of ebay – the install on my old hard drive wouldn’t run on my new laptop). you can email me at my username at gmail.
it doesn’t work when connected to power either. it’s windows. i’m going to try to get a replacement battery and see if i can start it up again and get the license key off of it while the battery has life.
i had encore 5 on my old laptop. when it stopped charging, i got a new laptop. installed encore and it asked for a license key. i have looked everywhere for it and cannot find it. 🙁 i have been having to learn musescore, and i miss encore. i also have a lot of old files that i can’t open any more. would love to be able to use encore again.
