Licence number

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • October 17, 2022 at 12:11 am #1374
    Avatar photoneyac2021
    Participant

      I have bought Encore for Mac in 2014 or so. I don’t know where is my licence number.
      Now I’m using a testing Encore but I will need it when It expires.
      Can I get back my licence number?

      October 17, 2022 at 3:30 am #1375
      Avatar photoneyac2021
      Participant

        Someone? Please?

        October 18, 2022 at 6:53 pm #1382
        Avatar photoneyac2021
        Participant

          I don’t know where is my license number. I’ve bought Encore for Mac in 2014, I think. Now I have a trial version but I can’t save or print my sheets.
          Can somebody from support help me?

          October 18, 2022 at 8:07 pm #1384
          Avatar photoMario2
          Participant

            If the software was ordered by download, then the license number will be sent by e-mail. Have you already checked your emails from 2014? I have noted the license numbers or printed the email for such cases.

            October 19, 2022 at 6:14 am #1386
            Avatar photoiMaurizio
            Participant

              Please Read: We’re are not answering posts at this time.

              October 21, 2022 at 7:04 pm #1391
              Avatar photoneyac2021
              Participant

                Thank you, Mario. I did it but I didn’t find the number. I’ll search the Encore support.

                October 21, 2022 at 7:13 pm #1392
                Avatar photoneyac2021
                Participant

                  How can I talk to a human Passport Encore support?

                  October 21, 2022 at 7:54 pm #1393
                  Avatar photoneyac2021
                  Participant

                    People, I want desperately an Encore for mac. I have bought but I lost the serial number. But I buy again if I know where I can do it

                    November 16, 2022 at 8:21 am #1491
                    Avatar photoneyac2021
                    Participant

                      Mario, and other people,
                      I finally found my license number.
                      I have a free Encore from the internet but when I try to save something it asks for my license number.
                      I put it there and play return.
                      Nothing happened. And that window that asks for the license number never come back again.
                      In its place, it appears the window “About Encore””
                      Has anybody knows what happened? What can I do?

                      November 16, 2022 at 8:23 am #1493
                      Avatar photoneyac2021
                      Participant

                        Nobody from the Passport answer me. I can not work if I can’t save, edit and print.

                        November 16, 2022 at 10:32 am #1494
                        Avatar photoencore45
                        Participant

                          Hi Neyac2021.

                          is it Encore 5.xx ? Send me an mail at: [email protected]

                          encore45

                          November 16, 2022 at 11:25 am #1495
                          Avatar photoneyac2021
                          Participant

                            Thank you very much encore45. I’ll try. After I’ll tell you here.

                            November 17, 2022 at 6:02 am #1500
                            Avatar photoencore45
                            Participant

                              hello Neyac

                              It was nice to hear that, after our contact. everything is working again.
                              Keep it right.

                              December 7, 2022 at 3:49 pm #1541
                              Avatar photoneyac2021
                              Participant

                                Hello encore45, I was telling you that I’m from Brazil and my mom’s family came from Germany, from a city called Südlohn, near The Netherlands border.

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