If the software was ordered by download, then the license number will be sent by e-mail. Have you already checked your emails from 2014? I have noted the license numbers or printed the email for such cases.
Mario, and other people,
I finally found my license number.
I have a free Encore from the internet but when I try to save something it asks for my license number.
I put it there and play return.
Nothing happened. And that window that asks for the license number never come back again.
In its place, it appears the window “About Encore””
Has anybody knows what happened? What can I do?