andre.baeck(at)gmail.com

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 206 total)
  • Author
    Posts
  • in reply to: When will SUPPORT be available? #5228

    Sorry. Unfortunately, there is no gender-independent predicate… but should I have known?

    I feel it so “gross” to address somebody by only a nickname which does not sound as a first name. This is not a pun, Ms. Gross.

    Indeed, it is not clearly stated in Roger’s initial question, nor in my own first answer, that the considered issue is in Windows, this can only be derived by the context (essentially that 504 is for Windows, 505/5067 for Mac), and not everybody is aware of that subtlety.

    • This reply was modified 1 day, 21 hours ago by Avatar photoandre.baeck(at)gmail.com. Reason: correct subtetly to subtlety; it seems that's the right spelling
    in reply to: When will SUPPORT be available? #5225

    Mr. GrossMusic, this is Mac-type reasoning.

    Roger is running 504, which is a Windows version. Many versions of Windows have been issued since Encore 504 came out. It is not customary that Windows application need to be adapted to new Operating System versions, and Encore 5 runs on Windows 11 without new trouble, including an big update that I got installed this moring, and including in particular the “Microsoft print to pdf” functionality.

    Yes, we need upgrades for Encore, but that’s to maintain/improve Encore functioning. Not to let it run on new Windows level, since Windows generally ensures an excellent compatibility with earlier levels.

    Roger hasn’t reacted to my offer for assistance.

    in reply to: It’s been a while. #5209

    Where did you hear or read Encore would be released Fall 2028…???

    The only place where this date has been written is this append from G. Delanghe.
    Let’s say that it is an hypothesis, or a bet.
    From news written recently by Mike Halloran, betting on Fall 2026 isn’t realistic.

    in reply to: It’s been a while. #5207

    Indeed, Encore 455 works generally well on Windows 10/11, similarly as on the former versions.
    If it was (re-)installed properly.
    I don’t know what the problem of “safmusic” is, since he didn’t reply to my offer/request to contact me offline; but this forum has been down for a couple of weeks in the meantime.

    I assisted a few people with installation problems on 455, generally the issue was that they had lost their installation file and/or their serial number. While I can help with the former, the latter cannot be recovered from a former installation – or at least I don’t know how to do.

    There is a recovery method which has often worked, which I can help with on request.

    in reply to: Don Williams #5187

    Tony,
    Don has said, since the beginning in 2022, that he (SonicScores) would sell and support ONLY NEW VERSIONS of the PassportMusic catalog. So, it is unlikely that he would answer you – if he ever comes to visit this forum before the time new versions become available.

    There are two methods to explore:

    – musica.at – who is/was an authorized reseller of the PassportMusic (previously GVOX) is still selling licenses for Encore 5. Their catalog does not show show MasterTracks (nor MusicTime), but they might still have a few licenses left. Best is to ask Johannes Kaiser-Kaplaner via their contact form https://www.musica.at/encore/index1.htm

    – obtain a second-hand copy from a legitimate user who does not need it anymore. Just as you buy a second-hand book (or car, or house…).
    The laws in his country (not yours) may allow that, and supersede a restriction on reselling (or giving) specified by the EULA (end-user license agreement).
    This would be the case, under certain conditions, in the EU.

    in reply to: When will SUPPORT be available? #5182

    Hello Roger,
    I guess that a SUPPORT function on this site will be available the day Encore 6 is made available; and will probably never handle Encore 5 issues.

    Forum users might help, of course.
    – are you printing to PDF using “Microsoft Print to PDF”, or an external program such as PDF Creator?
    – can you print on paper?
    – are you still able to save your score? or are you prompted to enter your license key?
    – is this for all (many) scores, or just for one (in that case, please send me the file)
    – else, what are the detailed symptoms of “I can no longer print”?

    in reply to: It’s been a while. #5179

    Please send me a mail. I can send you some links and suggestions, but using e-mail is much easier than this bl**dy forum software.

    in reply to: Converting the midi files to mp3 files in ENCORE. #5175

    Since Encore can import MIDI files, your requirement should be rephrased: Encore should be able to export the scores in mp3. Btw, I had forgotten that it couldn’t.

    However, reading MIDI files and exporting as mp3 is something that can be done with many (if not all) current products can do: Overture or MuseScore, for instance.

    in reply to: Cannot use Encore 5.0.4 reinstalled under Windows 11 #5171

    Yes, send me a mail so that I can answer with a download link.

    in reply to: What to do with a forgotten license code #5167

    Marc,
    If I understand it well, you know the license code, but the anomaly is that the program sometimes forgets it.
    This might be due to some cleaning program which would work a bit too much with the registry entries.

    I suggest you to check periodically the following registry entry:
    HK_CURRENT_USER/Software/PASSPORT/Encore/5.0/Registration
    where the last entry shows you the registration code.

    In particular, the day the program is asking unexpectedly for the registration code, don’t answer right away but make this check. It would be usefull to know what has diksappeared in this registry chain.

    For furter advice, you can write me a mail (in French if that suits you best).

    in reply to: What to do with a forgotten license code #5164

    It”s a bit more difficult with Encore 4.5.5 than with Encore 5.
    The fonts can be installed from the demo install.
    I have some installation files, please send me a mail and I can send you a link, with some advise.

    Myrios: It’s not Encore, but Overture which has an MTP equivalent.

    in reply to: What to do with a forgotten license code #5157

    It might be Anastasia, but I fear you will have multiple similar requests afterwards.

    What I guess you did, is simply copy the product libraries from the old system to the new one. This method lacks the proper installation of fonts.

    The best method is to run an installation package on the new system. It might be any level, even a demo version.

    If you haven’t any, send me a mail and I’ll send you a link to a 504 installation file, which I think is at level 875.

    in reply to: What to do with a forgotten license code #5155

    Hello Mark,
    Are you on Mac or Windows? I don’t remember a 504-809 level, but 504 should mean Windows.
    Did you just make a copy of your former libraries, or do you have an 809 installer?

    If you still have access to your former PC, you should be able to recover the license key from it.
    Open Regedit, and navigate to
    HKEY_CURRENT_USER/Software/PASSPORT/Encore/5.0/Registration
    The last entry with name “SN” and Type “REG_SZ” shows the license key in the third column (“Data” or equivalent in your language)

    For some Encore levels, you may need to use GVOX or PassportMusic instead of PASSPORT.

    From the beginning it was said that an upgrade of MTP would only come some time AFTER the Encore upgrade. But this one isn’t ready yet.

    I have a FULL installation file of MTP 684 for Windows, send me a mail so that I can send you a download link.

    As of the future, I understood that the upgrade of MTP would be dropped, since the functionality is present in Overture. I hope there will be something to import .mtp files.

Viewing 15 posts - 1 through 15 (of 206 total)